Quality measurement for telecom networks

Turn your network into data you can defend

Network and television probes, monitoring dashboards and field certification. We measure QoE and QoS end to end and deliver verifiable evidence for net neutrality, service level agreements and operational decisions.

SenprobeThe smallest probe on the market
4.5 cm4.5 cmCredit cardPhoneSenprobe

4.5 × 4.5 × 3 cm · Drawn to scale, 1 cm grid.

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Operators and agencies already using us

Operators and agencies served
15+Operators and agencies served
Measuring networks since
2019Measuring networks since
Probes deployed
500+Probes deployed

Regional presence

What we do in each country

We work with mobile and fixed operators, satellite providers, mining companies and regulators across Chile, the Caribbean and Central America.

  • ChileRegulationQuality of experienceEnterprise Monitoring
  • PanamaRegulationQuality of experience
  • Costa RicaRegulationQuality of experience
  • Puerto RicoQuality of experience
0°PanamaCosta RicaCENTRAL AMERICA

About

We are the technical partner that measures what your network promises.

We capture, manage and analyse IT service metrics so operational decisions rest on evidence rather than intuition. Our probes and platforms cover everything from the last mile to the management dashboard.

We work with mobile and fixed operators, satellite providers, mining companies and regulators across Chile, the Caribbean and Central America.

  • Our own hardware and software

    We design both the probe and the platform that reads it, so the data never passes through third-party black boxes.

  • Regulatory-grade evidence

    Our measurements are used to demonstrate net neutrality compliance to the regulator.

  • Friction-free deployment

    The probe's size means it deploys in the field with no dedicated infrastructure or on-site technical staff.

Our journey

  1. Sentrica is born

    Sentrica is born as a spin-off of Alberi, focused on QoS/QoE.

  2. Alpha version

    Our software and probes reach alpha, and testing begins with clients in the telco market.

  3. Net neutrality

    Senprobe begins running Net Neutrality Law compliance measurements for several ISPs.

  4. New office and laboratory

    We move to Puerta del Sol 80, in Las Condes, for more space and a higher-capacity laboratory.

  5. SenprobeTV

    We launch SenprobeTV, bringing quality monitoring to television services.

  6. Enterprise clients

    We expand our client portfolio to cover the enterprise segment.

  7. AI and ML

    We bring artificial intelligence and machine learning into our systems.

QoE/QoS

Quality of Experience and Quality of Service, measured end to end and backed by evidence a regulator will accept.

Quality management platforms

We measure Quality of Experience (QoE) and Quality of Service (QoS) end to end, so quality stops being a perception and becomes a number with history behind it.

  • Unified QoE and QoS indicators
  • Historical series by probe and zone
  • Alerts on agreed thresholds

Internet QoS and access control

Net neutrality and service level agreement compliance, with support for SDWAN and VPN topologies.

  • Net neutrality auditing
  • Contracted SLA verification
  • SDWAN and VPN link coverage

Services

From capturing the first indicator to the dashboard your team acts on.

Metrics platforms

Capture and generation of key indicators (KPIs and KQIs), with reporting that is ready to act on.

  • KPI/KQI capture and calculation
  • Business intelligence reports
  • Export for external analysis

Continuous monitoring

Permanent network surveillance with prioritised alarms, catching degradation before the end customer does.

  • Alarms by severity and site
  • Early degradation detection
  • Fixed, mobile and satellite coverage

Analytics and dashboards

Custom dashboards built on industry-standard tools such as Grafana, Kibana and Apache Zeppelin.

  • Dashboards tailored to each operation
  • Grafana and Kibana integration
  • Views for operations and for management

Integrations

Connect the measurements to your own systems through APIs and webhooks, and receive alarms and interact with the platform from Telegram.

  • APIs
  • Webhooks
  • Telegram alarms and interaction

Projects

Hardware and software we build ourselves, deployed with operators across Chile, the Caribbean and Central America.

Senprobe

The smallest probe on the market

A hardware probe that measures network quality automatically and on schedule at strategic points of the network. It produces verifiable evidence for service level agreements and neutrality compliance.

  • Automated speed, latency, jitter and packet loss tests
  • Compact form factor: deploys in the field with no dedicated infrastructure
  • Traceable evidence for net neutrality audits
  • Net-Neutrality
  • QoE
  • QoS
  • Analytics
  • SLA
4.5 cm4.5 cmCredit cardPhoneSenprobe

4.5 × 4.5 × 3 cm · Drawn to scale, 1 cm grid.

Compare with

SenprobeTV

Quality monitoring for television and IPTV

Watches the critical points of the TV distribution chain and detects outages, freezes and audio loss without requiring staff on site.

  • Real-time video and audio quality assessment
  • Works with traditional broadcast and IPTV streaming
  • Monitoring centre with per-channel and per-site alarms
  • IPTV
  • Streaming
  • Monitor
  • Video

DashProbe

Your entire probe network in a single dashboard

A centralised dashboard that brings together every probe's status, active alarms and historical availability, so you move from data to diagnosis without leaving the screen.

  • Real-time inventory status and per-probe availability
  • Prioritised alarms and an intervention log book
  • Downloadable reports by plan, zone and period
  • Analytics
  • Reports
  • Management
  • Dashboard

SpeedQR

Installation certification in a single scan

A certification tool for internet installations: the technician generates a QR code that validates service quality through automated tests as the visit is closed.

  • On-site validation at the moment of installation
  • Reduces human error in the certification process
  • A record tied to each visit for later evidence
  • QR
  • Internet
  • Installation
  • Certification

Contact us

Tell us what you need to measure and we will come back with a concrete proposal.

Contact information

Puerta del Sol 80, oficina 216 · Las Condes, Santiago

Part of Alberi Group

Alberi Group