Network and television probes, monitoring dashboards and field certification. We measure QoE and QoS end to end and deliver verifiable evidence for net neutrality, service level agreements and operational decisions.
We work with mobile and fixed operators, satellite providers, mining companies and regulators across Chile, the Caribbean and Central America.
ChileRegulationQuality of experienceEnterprise Monitoring
PanamaRegulationQuality of experience
Costa RicaRegulationQuality of experience
Puerto RicoQuality of experience
ChilePuerto Rico
About
We are the technical partner that measures what your network promises.
We capture, manage and analyse IT service metrics so operational decisions rest on evidence rather than intuition. Our probes and platforms cover everything from the last mile to the management dashboard.
We work with mobile and fixed operators, satellite providers, mining companies and regulators across Chile, the Caribbean and Central America.
Our own hardware and software
We design both the probe and the platform that reads it, so the data never passes through third-party black boxes.
Regulatory-grade evidence
Our measurements are used to demonstrate net neutrality compliance to the regulator.
Friction-free deployment
The probe's size means it deploys in the field with no dedicated infrastructure or on-site technical staff.
Our journey
Sentrica is born
Sentrica is born as a spin-off of Alberi, focused on QoS/QoE.
Alpha version
Our software and probes reach alpha, and testing begins with clients in the telco market.
Net neutrality
Senprobe begins running Net Neutrality Law compliance measurements for several ISPs.
New office and laboratory
We move to Puerta del Sol 80, in Las Condes, for more space and a higher-capacity laboratory.
SenprobeTV
We launch SenprobeTV, bringing quality monitoring to television services.
Enterprise clients
We expand our client portfolio to cover the enterprise segment.
AI and ML
We bring artificial intelligence and machine learning into our systems.
QoE/QoS
Quality of Experience and Quality of Service, measured end to end and backed by evidence a regulator will accept.
Quality management platforms
We measure Quality of Experience (QoE) and Quality of Service (QoS) end to end, so quality stops being a perception and becomes a number with history behind it.
Unified QoE and QoS indicators
Historical series by probe and zone
Alerts on agreed thresholds
Internet QoS and access control
Net neutrality and service level agreement compliance, with support for SDWAN and VPN topologies.
Net neutrality auditing
Contracted SLA verification
SDWAN and VPN link coverage
Services
From capturing the first indicator to the dashboard your team acts on.
Metrics platforms
Capture and generation of key indicators (KPIs and KQIs), with reporting that is ready to act on.
KPI/KQI capture and calculation
Business intelligence reports
Export for external analysis
Continuous monitoring
Permanent network surveillance with prioritised alarms, catching degradation before the end customer does.
Alarms by severity and site
Early degradation detection
Fixed, mobile and satellite coverage
Analytics and dashboards
Custom dashboards built on industry-standard tools such as Grafana, Kibana and Apache Zeppelin.
Dashboards tailored to each operation
Grafana and Kibana integration
Views for operations and for management
Integrations
Connect the measurements to your own systems through APIs and webhooks, and receive alarms and interact with the platform from Telegram.
APIs
Webhooks
Telegram alarms and interaction
Projects
Hardware and software we build ourselves, deployed with operators across Chile, the Caribbean and Central America.
Senprobe
The smallest probe on the market
A hardware probe that measures network quality automatically and on schedule at strategic points of the network. It produces verifiable evidence for service level agreements and neutrality compliance.
Automated speed, latency, jitter and packet loss tests
Compact form factor: deploys in the field with no dedicated infrastructure
Traceable evidence for net neutrality audits
Net-Neutrality
QoE
QoS
Analytics
SLA
4.5 cm4.5 cmCredit cardPhoneSenprobe
4.5 × 4.5 × 3 cm · Drawn to scale, 1 cm grid.
Compare with
SenprobeTV
Quality monitoring for television and IPTV
Watches the critical points of the TV distribution chain and detects outages, freezes and audio loss without requiring staff on site.
Real-time video and audio quality assessment
Works with traditional broadcast and IPTV streaming
Monitoring centre with per-channel and per-site alarms
IPTV
Streaming
Monitor
Video
DashProbe
Your entire probe network in a single dashboard
A centralised dashboard that brings together every probe's status, active alarms and historical availability, so you move from data to diagnosis without leaving the screen.
Real-time inventory status and per-probe availability
Prioritised alarms and an intervention log book
Downloadable reports by plan, zone and period
Analytics
Reports
Management
Dashboard
SpeedQR
Installation certification in a single scan
A certification tool for internet installations: the technician generates a QR code that validates service quality through automated tests as the visit is closed.
On-site validation at the moment of installation
Reduces human error in the certification process
A record tied to each visit for later evidence
QR
Internet
Installation
Certification
Contact us
Tell us what you need to measure and we will come back with a concrete proposal.